Episode 34

Published on:

25th Feb 2021

CX to CX with Jeff Tobe

Join your host Brenton Webber as he deep-dives into CX with a fellow 'trouble maker'. Today's guest is Jeff Tobe, keynote speaker, coach and CX consultant, who believes that the definition of an Entrepreneur is someone who is unemployable.  

Jeff has over 25 years of experience and knowledge as a speaker, trainer and consultant in customer experience, with a focus on patient experience in healthcare, and has helped hundreds of organizations improve their bottom line through implementing a consistent customer/patient experience throughout all levels of their organization.

If you are wondering how to better understand, engage and empower your customers, then this podcast episode is not to be missed.

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About the Podcast

The Half Time Orange Podcast
Brenton Webber asks companies to explore what their customers need, not just what do they want.
Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation.

Those that place the customer at the centre more, experience higher returns and better long-term growth.

Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX.

With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience.

Join him as he explores the mountains and valleys of CX from around the world.

To reach out to him or feedback, email podcast@halftimeorange.co.nz

About your host

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Brenton Webber

Brenton Webber, founder and managing director of Half Time Orange, knows that when it comes crafting great Customer Experience, everything that impacts the customer is worth considering. A true customer-centric thinker and proponent.