Join your host Brenton Webber as he deep-dives into CX with a fellow 'trouble maker'. Today's guest is Jeff Tobe, keynote speaker, coach and CX consultant, who believes that the definition of an Entrepreneur is someone who is unemployable.
Jeff has over 25 years of experience and knowledge as a speaker, trainer and consultant in customer experience, with a focus on patient experience in healthcare, and has helped hundreds of organizations improve their bottom line through implementing a consistent customer/patient experience throughout all levels of their organization.
If you are wondering how to better understand, engage and empower your customers, then this podcast episode is not to be missed.
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