Episode 18

Published on:

1st Dec 2020

From an experience-based economy to a transformational one

Tony Bodoh, customer experience strategist, #1 bestselling author and Customer Experience speaker 

In this episode Brenton is joined by Tony to discuss how we are shifting from an experience-based economy to a transformational one. What does this mean for your industry and more specifically, your business. 

Tony is a #1 best selling author of 3 books and a speaker on topics that teach audiences how to use transformative experiences to improve their quantitative and qualitative results in business and in life.

Tony has featured in INC, CIO Magazine, TechTarget, 1to1Media, a University of Tennessee case study and more.

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About the Podcast

The Half Time Orange Podcast
Brenton Webber asks companies to explore what their customers need, not just what do they want.
Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation.

Those that place the customer at the centre more, experience higher returns and better long-term growth.

Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX.

With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience.

Join him as he explores the mountains and valleys of CX from around the world.

To reach out to him or feedback, email podcast@halftimeorange.co.nz

About your host

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Brenton Webber

Brenton Webber, founder and managing director of Half Time Orange, knows that when it comes crafting great Customer Experience, everything that impacts the customer is worth considering. A true customer-centric thinker and proponent.