Episode 24

Published on:

29th Dec 2020

Exploring the grief of 2020

In this episode, host Brenton Webber is joined by Mandy Morris, a Grief Therapist and Clinical Director of Mosaic Counseling Group. 

2020 has been a draining year for many of us, whether you be grieving the loss of a loved one, loss of a career or loss of your lifestyle. Life can be a difficult journey, in all stages of life, with many pressures, expectations, and struggles. Taking the first steps of change can be both scary and exciting and Mandy understands the importance of having a safe and confidential place when you come to her office.

Why is this important for Customer Experience? Because you must empower you, so that you can continue to give to others.  

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About the Podcast

The Half Time Orange Podcast
Brenton Webber asks companies to explore what their customers need, not just what do they want.
Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation.

Those that place the customer at the centre more, experience higher returns and better long-term growth.

Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX.

With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience.

Join him as he explores the mountains and valleys of CX from around the world.

To reach out to him or feedback, email podcast@halftimeorange.co.nz

About your host

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Brenton Webber

Brenton Webber, founder and managing director of Half Time Orange, knows that when it comes crafting great Customer Experience, everything that impacts the customer is worth considering. A true customer-centric thinker and proponent.