Episode 7

Published on:

6th Oct 2020

Nicci Rossouw - Innovative solutions from the robotics industry

Nicci Rossouw, CEO at Exaptec - a solution innovator in the robotics industry. This week, Brenton talks with Nicci as she recounts her unintended journey into robotics, ethical issues within the industry, and some of the amazing human outcomes that robotics has been able to deliver.

Nicci is a robotics solution innovator and disrupter, and the founder and owner of Exaptec. A specialist in robotics automation solution design and delivery using a Robotics-as-a-Service business model.

Client engagement is a passion of Nicci's. By delivering the highest quality of product and service that keeps the human at the centre of things unlocks high value returns.

As a thought leader in the application of Robotics technology, Nicci strongly believes that robotic automation will deliver a profound positive difference to people's lives.

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About the Podcast

The Half Time Orange Podcast
Brenton Webber asks companies to explore what their customers need, not just what do they want.
Founded by Brenton Webber in 2018, Half Time Orange is a New Zealand-based customer experience consultancy. Their sole mission is to help companies understand their customers more and to engage with them more effectively. They consider the customer to be the most crucial factor for any organisation.

Those that place the customer at the centre more, experience higher returns and better long-term growth.

Through this podcast, Brenton wants to discover stories of Customer Experience that delight and that his audience can learn more about what treasures await those that do invest in CX.

With this mind, he is going out and meeting leaders of various companies, talking to them to find out what their experience has been with Customer Experience. It’ll be an experience.

Join him as he explores the mountains and valleys of CX from around the world.

To reach out to him or feedback, email podcast@halftimeorange.co.nz

About your host

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Brenton Webber

Brenton Webber, founder and managing director of Half Time Orange, knows that when it comes crafting great Customer Experience, everything that impacts the customer is worth considering. A true customer-centric thinker and proponent.